Frequently Asked Questions

General Questions
Size Questions
Products Questions
Shipping & Returns Policy
Order Information
Account Information

General Questions

1. What is a Dermocosmetic shapewear?

Dermocosmetic shapewear uses microencapsulation technology; that means that active ingredients are embedded in the fabric and activated when your body is in motion. You will benefit from a continuous and even release of these ingredients when you wear our garments. In fact, there are millions of odorless microcapsules in and on the shapewear garment.

To be effective you must wear our garments during the day. This is based on the test results of women who wore the garments for 28 days, 5 days a week, 8 hours a day.

2. Why wear a Dermocosmetic shapewear?

Included in our exclusive formula are active ingredients that will smooth, firm, nourish and tone the skin all at the same time. So, your skin will not be dry.

Most ingredients can help to slim and/or fight cellulite. Our garments are wonderful to wear after

CoolSculpting® and Verona treatments, along with post surgery.

3. My skin is very sensitive. Should I be concerned about wearing a Dermocosmetic garment?

No, because all the ingredients are natural. We always include a moisturizer in our formula such as Shea Butter to hydrate the skin.

4. Are there any contraindications to wear a Shape and Slim® garment?

It is not recommended for children, pregnant women or during breastfeeding.

5. How to wash Shape and Slim® garments?

Machine wash for Sculpt and Tone lines. Hand wash for Second Skin and Hosiery.

Line dry. No dryer.

6. How long do the results last?

Like any slimming creams, long-lasting results depend on maintaining a healthy lifestyle that combines diet, exercise and wearing your Shape and Slim® shapewear.

7. Can I still wear my Shape and Slim® garment after the 28 days treatment?

Contrary to an empty bottle of cream for a standard slimming treatment, at the end of your Shape and Slim® treatment, you can still enjoy your garments for their shaping benefits.

8. Does it really work?

Our technology is not a gimmick. We choose top quality fabrics from Italy. Shape and Slim® cosmetic formulations are effective because they are the results of a rigorous selection of natural active ingredients well-known for their slimming features or other specific benefits.

Slimming or firming results are based on clinical protocols validated by an independent laboratory-ISO 9001 certified. Clinical tests have been performed before, during & after wearing our shapewear for women on a panel of 30 volunteers, without changing their lifestyle which means they were not under a special diet or doing more exercise than usual.

9. Can I wear a Shape and Slim® garment after a plastic surgery or body contouring treatment?

Yes. In fact leading plastic surgeons and medical spa partners have found greater success when their patients use Shape and Slim® garments in combination with treatments such as CoolSculpting®, liposuction, Verona and weight-loss.

10. Can we wear underwear under those garments?

To be effective a cosmototextile must be in direct contact with the skin. However, you might wear either a panty liner or a thong or a tanga to allow the full action of the cosmetics on most of the body.

11. Can I use a slimming cream under my Shape and Slim® shapewear?

No, you will damage your garment and ruin the effectiveness of the ingredients embedded in the garment.

12. Can I wear a dermocosmetic shapewear during the day and a slimming cream at night?

It is technically possible.

However we do not recommend because while wearing Shape and Slim® garments during the day you will stimulate a lot your skin. You might deter additional slimming effects if you wear a night cream as your skin might already be saturated. In fact, you might be disappointed by the results.

Size Questions
How to choose your size?

Each collection has a sizing chart on which we indicate sizes equivalence with ready to wear measurements. Please note that our fabrics are quite stretchy, so our garments provide a great comfort and a custom fit. Please click here to review our sizing charts »

Products Questions
What is the compression level?

Designed with exclusive shaping knits, our products immediately and visibly enhance the silhouette and correct targeted zones. Manufactured with polyamid and elastan, our fabrics provide non-binding and breathable wear. Each collection carries different compression levels from low to high compression.
Collections: I don’t know which garment to choose?

Shape and Slim® garments are not as compressive as other brands on the market. They do not need to be as compressive thanks to the presence of the ingredients in the fabric.
I have to loose weight and cellulite, with which treatment should I start?

We recommend to start with the Tone line then you will wear a Sculpt and/or a Second Skin Activ’ Wear
Availability

How do I know if a product is out of stock?
We’ll indicate on the product page the expected shipping date.
How is my back order handled?
Once the item you purchased is in stock, we will ship it.

Handling and Care

Washing and drying instructions?
Most shapewear are machine wash – air dry – no iron. Wash with a delicate cycle program or hand wash with mild detergent, avoid bleach and fabric softener. For hosiery and Second Skin, hand wash is preferable with mild detergent.
How many washings?
Shape and Slim® garments have been specially designed to contain enough cosmetic microcapsules for a 28 days treatment. There is still up 20% microcapsules after 20 washes for the shapewear and after 5 to 10 washes for the tights.

Order Information
Contact Customer Service

Please contact us at customerservice@shapeandslim.com or call us at (212) 633-1559, Monday through Friday 9:00 am- 5:00 pm EST.
Promotions

Promotional codes can be entered in your shopping bag. When viewing your shopping bag, scroll to the bottom of the items you are buying and to the left of your item total you should see a space labeled “Enter Promotional Code and Save”. Enter the code you have in the white space below these words and hit apply code. If the code is valid the discount should be shown in your total recap. If the code is invalid the message “Sorry that code is not valid” will appear. For best use of codes please be sure to enter them as seen with Caps or no Caps. Promotional codes cannot be combined with any additional offers or codes. Only “Free Shipping” offers may be used in conjunction with sales or promotional codes.
How can I find or receive promotions?

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